Return, refund & exchange policy
Enjoy 30-day free returns & exchanges on all orders - no questions asked!
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Returns & Exchanges
At ¡AyGüey!, we aim to make returns and exchanges as smooth as possible. Whether something didn't fit or you changed your mind, we're here to help. Explore the details below to find out how easy it is to return or exchange your items with us.
Can I return items if I change my mind?
Of course you can. We've made the return process straightforward for you:. Remember, our goal is to make your experience with ¡AyGüey! seamless, whether shopping or returning.
Can I exchange items if I change my mind?
Absolutely, exchanges are made easy at ¡AyGüey!:. Whether you're looking for a different size, design, or style, we're here to ensure you get the perfect fit and feel with ¡AyGüey!.
Can I return a sale item?
Yes, Returning a sale item is the same as returning any of our products. You have 30 days no questions asked and will receive a full refund for the amount you paid.
What if my package gets lost or arrives damaged?
This is the most common delivery issue! Most of the time, your order was delivered to a front office or parcel locker, accidentally delivered to a neighbor, or left in a mailroom/package room, or is sometimes running a day behind for actual delivery
How long will it take for my exchange to be sent?
When you request an exchange, we treat the item you want as a new order. Once we receive the item you wish to exchange, we create a new order with the new design or size. This new order will then be processed by our fulfillment team, usually within 4