Can I return items if I change my mind?Updated 9 months ago

Of course you can. We've made the return process straightforward for you:

1. Initiate the return: Navigate to our return portal.
2. Provide details: Once there, you'll be prompted to enter order-specific details to initiate the return process.
3. Follow the steps: The portal will guide you through the subsequent steps to ensure a smooth return.
4. Drop the package off at your nearest post office: With your pre-paid shipping label, you can then go to the next post office & send the package back without any surcharges. Once, we have received the package we will process the refund or exchange.

Remember, our goal is to make your experience with ¡AyGüey! seamless, whether shopping or returning.