Our customer service team is more than happy to respond to any outstanding questions, please allow 1-2 business days for this.

¡AyGüey!

<p>Please allow 3-5 business days for the money to reach your account, if after 6 business days you still don&apos;t receive your money please feel free to reach out to us at <a href="mailto:contact@ayguey.us" style=" text-decoration: inherit;">contact@ayguey.us</a>.</p>

Please allow 3-5 business days for the money to reach your account, if after 6 business days you still don't receive your money please feel free to reach out to us at contact@ayguey.us.

How long should a refund take to reach me?

Shipping & Payment

Payment

Where do you ship?

How long does shipping take?

How do I track my order?

Where do orders ship from?

Do you ship internationally?

Do you offer priority shipping?

Shipping

Which payment types do you accept?

Do you offer Buy Now Pay Later?

Are there any surcharges?

How do I apply a discount to my order?

I forgot to apply promo

Do you offer gift cards?

How long are gift cards valid?

Can I exchange a gift card for cash?

Gift Cards

Return, refund & exchange policy

Can I return items if I change my mind?

Can I exchange items if I change my mind?

Can I return a sale item?

What if my package gets lost or arrives damaged?

How long will it take for my exchange to be sent?

Returns & Exchanges

Can I cancel my order?

Can I change my shipping address?

Can I change the size once I've ordered?

Changes & Cancellations

Returns & Cancellations

Are your products really made in Mexico?

What are your items made from?

Do you have any vegan items?

What are your designs made of?

Manufacturing

Do I need to pre-wash my items?

How do I wash my items?

How do I stop my items from shrinking?

How do I stop my items from fading?

How do I stop my items from stretching?

Care Instructions

Choosing the right size

Is each of your designs handcrafted by a Mexican artist?

How long do the designs stay vibrant?

Why are your products so expensive?

Do you offer bundles?

When do you restock?

Products

Are you the famous brand from Mexico?

Do you have shops in the US?

Why are most designs available only in limited quantities?

What is ¡AyGüey! all about?

Does ¡AyGüey! contribute back to the community?

How do I contact you?

How do I find my order number?

Brand

How long should a refund take to reach me?Updated a year ago